Charlotte, North Carolina Calibration Laboratory

People are quick to complain when something doesn’t go right, but quiet when expectations are met.
I just wanted to say a huge THANK YOU to Matt Youngblood for his outstanding service and support. Matt has not only met our expectations but has gone above and beyond time and time again. We all know that it’s not a matter of if things go south, just a matter of when. Every time we are in a bind and reach out to Matt, he is present with info, support, service… whatever it takes. His positive attitude and willingness to dive in is remarkable and sets the benchmark for customer service. Matt doesn’t see problems, he sees opportunity. Keep leading by example Matt, it matters!!!

“Technicians and office staff are always very helpful, and are also very prompt in answering emails.”

“Great working will all the Charlotte service technicians, and for Ronald Seymour going out of his way to help anytime it needed.”

“Carla Floyd setup our calibration. She was able to adjust the date for me based on a need for an audit in our plant even though their schedule was very booked. She was super helpful. The technician, Jacob Peralta, was on time and was very efficient during the calibration service on 2/13/2018.

Jacob was on time and very efficient during the calibration service. He did not cause any disruptions to our operation and was able to work his way through the list of scale calibrations easily.”

“Emergency calibration was preformed 10 mins. after I called Carla… the Charlotte team has been a great team to work with, always going above and beyond to get the job done. Nice work and thank you!”

“Thank you for always going the extra mile in helping us resolve our issues. It is always a pleasure to work with you knowing that you will always do what you say. Its really nice to be able to make a call and not have to worry about following up to make sure the job was completed. Again, Thank you for what you do!!”

“Professional, efficient, and friendly service!”

“You all do an awesome job, thank you so much!”

“Thank you for all your help. We think Chris is the BOMB. He always does a great job!”