100% Employee Owned, Founded 1954

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Process Services

Cross Company Process Services

Our process solutions group is here to help you find the right products for your operation. In addition, our experts offer services to ensure your products are offering the best value to your process.

Whether it’s calibrating your purchased instrumentation products or determining when it’s time to replace or upgrade equipment, our team of experts can make sure your instrumentation allows your facility to operate efficiently and safely.

If you’re in need of process equipment repair, startup and commissioning assistance, valve automation, process calibration, or anything else for your process facility, Cross Company can help. With our industry expertise, extensive experience, and world-class customer support, we can work directly with you to ensure your process is optimized, your personnel are protected, and your equipment is performing the way you need it to.

Comprehensive Process Services

At Cross Company, we offer a comprehensive range of process services specifically designed to meet the diverse needs of a wide variety of industries, from manufacturing and energy to pharmaceuticals and food processing.

Our process optimization services are focused on maximizing the efficiency and productivity of your operation. Whether it’s fine-tuning control loops, adjusting parameters, or implementing advanced process control strategies, our experts work closely with your team to achieve optimal results.

When you choose Cross Company for your process services, you’re partnering with a team that is dedicated to your success. With our deep expertise, industry knowledge, and commitment to excellence, we’re here to support your journey toward process optimization, improved reliability, and enhanced performance.

Tailored contracts mean you get the support you need, when you need it. We can design PLC and SCADA systems (greenfield, legacy migration, or updates), upgrade HMIs, ongoing calibration, predictive maintenance, and many other services.

Control Engineering Service Contracts →

We’ll work directly with you to determine the best path of automation for your valves and your process. Whether it’s adding a limit switch or stop, we design valves that fit your needs.

Valve Automation Center →

Offering a full range of ISO-17025 accredited and NIST-traceable calibration services, Cross has sixteen labs across the Southeast and Midwest. This includes flow meter calibration, gas detection calibration, pressure calibration, and many others.

Calibration Services →

With our targeted maintenance, we can also remove and repair individual components within a larger system. Addressing these potential points of failure now can save plants from potential downtime, costly replacements, and future headaches.

Process Repair Services →

From the first conversation between your team and ours, we make every consideration to ensure the long term success of your project. We don’t just sell you a product, we’ll make sure it’s up and running within your system.

Start-up and Commissioning →

Service Areas

We have service technicians strategically located throughout the Southeast and Mid-Atlantic.

Territory map for Cross Process Solutions Group


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Systems integration partner with Rockwell Automation
System integration partnership with Phoenix

Is A Service Contract Right For Your Operation?

A control engineering service contract from Cross means you get the support you need, when you need it. They’re tailored to your particular operation and production goals and can provide production assurance, system stability, and reduced downtime, leading to improved profitability. See how a service contract can benefit you!

Offering Solutions From Leading Brands

Why Cross Process Services?

In the modern industrial world, precision, efficiency, and safety are of paramount importance. At Cross Company Process Solutions, our comprehensive suite of process services encompasses a wide range of industry needs, ensuring that your operations are finely tuned, compliant, and optimized for success.

When you partner with Cross for your process services, you get more than just expert process services. Our expertise not only lies in the technical aspects of process control and optimization, but also in understanding your unique goals and crafting solutions that align with your vision.

Our customer-centric approach ensures that your needs are at the forefront of every solution we design and implement. From process optimization to instrumentation calibration, emergency support to tailored training, our services are designed to bolster your operations’ efficiency, safety, and longevity.

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See How Our Process Solutions Team Can Help Improve Quality, Increase Efficiency, And Reduce Risk.

Contact our Team

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In the meantime, enjoy these fun facts…

Did you know… Cross Company is an ESOP (Employee Stock Ownership Plan). Our ESOP started in 1979 and as of 2006, we are 100% employee-owned! Learn more about our ESOP and how that benefits both team members and our customers.
Did you know... the precision measurement group at Cross was founded in 1939 by our current CEO's grandfather, Jim King. That's a whole lot of calibration!
Did you know... A fingerprint weighs about 50 micrograms. We know, we weighed it! The residue left from a finger can actually make a difference in weight results which is why we wear gloves when we calibrate weights. For reference, a sheet of paper is about 4.5 grams, that’s 4.5 million micrograms.
Did you know… Cross Company has grown significantly since our start in 1954. Over the years we've acquired 26 companies! Today, our five groups have expertise in everything from industrial automation to precision measurement, and industry knowledge going all the way back to 1939.