At Cross Company, we strive to provide our customers with the best customer service. We believe that one key piece of customer service is making your job easier and more efficient. One of the ways that we do that is by offering kitting and labeling services on orders of any size. This concierge service allows your team to save time identifying, sorting, and/or labeling parts when they arrive at your facility.
So how does kitting work? If you are ordering multiple components that will go together, our team can package them in kits so that when you receive them you have everything that goes together is packed together, and it is clear what parts go together. This is particularly helpful when ordering parts for complex assemblies that have lots of parts. What’s more, we can do this across manufacturers if needed. That means that everything for an assembly can come to you packaged together even if we receive the parts from two, three, or more manufacturers.
Note: If you prefer, we can also assemble these parts for you so it all comes as one assembled piece that can be inserted directly onto your existing equipment. For more information on that see Custom Automation Solutions and Subassemblies.
Why would I want parts labeled? If you are planning to use an internal inventory system that relies on unique part numbers that you assign (as opposed to manufacturer part numbers), you may find it is more convenient for those parts to arrive at your facility with the desired part number already on the equipment. This eliminates the need for your team to sort through the parts and match manufacturer part numbers to your internal part numbers. For the same reason, this is a great solution for machine builders who plan to sell replacement parts to their customers.
Additionally, labeling can simplify assembly and maintenance for your team. Beyond just custom part numbers, we can also label parts with specific information about where the part will go on a machine. For instance, this can include the position, axis, side of the machine, etc. Customers find this particularly helpful when we help them retrofit a machine to replace obsolete parts. The new components can come pre-labeled with information about exactly which obsolete equipment they are replacing and where it is located on the machine.
We have found that our kitting and labeling services add real tangible value for our customers. By not wasting time sorting and labeling parts, they are able to improve the efficiency of their team. At the same time, they reduce the risk of downtime by ensuring that parts are assembled and wired correctly.
Would you like to learn more about kitting and labeling? Our team would love to help your team improve efficiency and reduce the risk of downtime! Contact us today.