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Customer Committed Inventory

Ensuring Seamless Supply Chain Integration

As an OEM or machine builder, critical components which are not stocked by a manufacturer or have a high variation in lead time can be a killer. Machines miss deliveries because you’re waiting on parts and your production line grinds to a halt. Cross Company can help with our customer committed inventory program.

If you have a part or parts which you order repeatedly but which have a high lead time variance, Cross can stock these for you. Working together, we define the minimum and maximum levels to stock, and we hold the inventory allocation for you on our shelves. We review these max and mins annually, as well as usage, and make recommendations to adjust based on the data.

Customer committed inventory does require a specific signed contract which specifies that you are responsible for whatever is outstanding in our warehouse when the agreement ends.

Understanding Cross Customer Committed Inventory (CCI)

Our customer committed inventory service is a strategic partnership between Cross Company and our customers. The primary purpose is to ensure that all of our customers have the equipment they need when they need it. Through close collaboration, we develop a deep understanding of the unique needs of your operation, and work with you to ensure the equipment you need to meet those needs is always stocked and available. This minimizes lead times and optimizes supply chain efficiency.

With our CCI program, we’ll work directly with you to establish inventory agreements aligning with your production schedules, demand patterns, and unique requirements. We’re then able to procure, manage, and maintain those inventory levels. This allows Cross to act as an extension of your supply chain. That way, you don’t have to deal with dozens of different suppliers and a wide range of lead times.

Reduce lead time

Ensure equipment availability

Consolidate suppliers

Optimize your supply chain

Efficiently forecast maintenance

customer inventory stored with cross

The Customer Committed Inventory Process

There are several key steps we take to ensure efficient inventory management and seamless integration of your supply chain needs.

The first is assessing the needs of your operation. Whether this is demand patterns or production schedules, we take the time to understand your operation’s requirements. That way we can develop a comprehensive inventory plan tailored to your needs.

Once we have that information, we work with you to develop an inventory agreement that outlines the products, quantities, and levels of inventory required. This is a critical step in efficiently managing your inventory and planning for replenishment.

Next we procure and stock the appropriate inventory. We’re able to store them in our dedicated facility. This inventory is tracked, monitored, and stored to ensure optimal inventory integrity and availability.

The last step is monitoring inventory usage and using data-driven decision making to determine proper future levels. And of course, providing your operation with the equipment it needs when it needs it.

Significant Tangible Advantages

Customer committed inventory with Cross Company can provide significant tangible benefits to you including

Reduce Risk

Reduce the risk of missing a delivery deadline because you’re waiting on components to be delivered

Increase Efficiency

Increase the efficiency of your production line because your parts are there when you require them

Improve Cost

Improve your cost by only getting charged for the specific parts you use when you actually need them

Customer Committed Inventory 1

Is Automation Right for Your Process?

Answer a few simple questions and find out! We’ll send a copy of your inputs to help build the case for automation, and determine ROI for automating parts of your operation.

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Why Cross Customer Committed Inventory?

Working with Cross Company for your automation services can provide your business with the expertise, tools, and support you need to optimize productivity and throughput in an increasingly competitive manufacturing marketplace. From application engineering to repair to training services for industrial or commercial robots, Cross is able to provide the automation services your operation needs to succeed. And when you succeed, we succeed.

By leveraging the automation services provided by Cross Company, businesses and manufacturers can increase efficiency, reliability, throughput, and productivity. And through ease of integration, we’re also able to provide the automation services you need without significant disruption to production.

Through our commitment to our customer’s success and reputation to world-class customer service, Cross has become a trusted partner to countless businesses in the industrial and commercial worlds. And with our automation services, we’re able to help those businesses reach their full potential and compete in a modern marketplace. Contact us today to learn more or to start the process.

cross automation loray mill location

Related Automation Services

At Cross, we offer much more than just customer inventory management. We can also provide the services our OEM and other manufacturing partners need to succeed. Check out our other automation services and see for yourself.

See How Our Automation Team Can Help Improve Quality, Increase Efficiency, And Reduce Risk In Your Operation

Contact our Team

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In the meantime, enjoy these fun facts…

Did you know… Cross Company is an ESOP (Employee Stock Ownership Plan). Our ESOP started in 1979 and as of 2006, we are 100% employee-owned! Learn more about our ESOP and how that benefits both team members and our customers.
Did you know... the precision measurement group at Cross was founded in 1939 by our current CEO's grandfather, Jim King. That's a whole lot of calibration!
Did you know... A fingerprint weighs about 50 micrograms. We know, we weighed it! The residue left from a finger can actually make a difference in weight results which is why we wear gloves when we calibrate weights. For reference, a sheet of paper is about 4.5 grams, that’s 4.5 million micrograms.
Did you know… Cross Company has grown significantly since our start in 1954. Over the years we've acquired 26 companies! Today, our five groups have expertise in everything from industrial automation to precision measurement, and industry knowledge going all the way back to 1939.