Services for Connected Devices

Connected Device Servicing and Validation

In modern manufacturing facilities, your connected devices (flow meters, pressure transmitters, networked gas detection systems, and more) are only as valuable as the data they provide. If a device is reporting inaccurately or not communicating properly with local systems, that device isn’t an asset.

At Cross Company’s Process Solutions group, we understand that maintenance teams are often stretched thin. It can be hard to find the time to verify device health and data integrity for all the devices throughout the plant. That’s where Cross comes in.

We ensure that your precise measurements are accurate, verified, and seamlessly integrated into your process monitoring systems.

Offering Solutions From Leading Brands

Our Connected Process Device Services

At Cross Company, we provide more than just calibration, installation, or verification services for connected process instrumentation. We provide comprehensive connected device services. Meaning we can offer all of that and much more.

Our process experts work directly with your teams to ensure that everything is running, recording, and reporting as accurately on day 100 as on day 1. We understand that reliable metrics are critical for accurate forecasting, overall plant performance, and safety.

Take a look at our service offering for connected devices and process instrumentation.

Verify that your meters are reading correctly and your billing is accurate with Cross Company’s flow meter verification and surveys. We can verify the accuracy of meters throughout your facility without significant process interruption.

Flow Meter Verification and Surveys →

Using NIST-traceable standards, we can make sure your detectors are measuring as intended in order to protect your facility and your employees. Cross can provide certificates of calibration (including as-found and as-left data for regulatory and audit purposes) as well as automated and manual bump testing and calibration services.

Gas Detection System Calibration Services →

At Cross Precision Measurement, we make it our business to keep your operation running smoothly and predictably. With proper and scheduled calibration services, you can be confident that your machinery will operate as intended and with predictable results.

Pressure Calibration Services →

From the first conversation between your team and ours, we make every consideration to ensure the long term success of your project. We don’t just sell you a product, we’ll make sure it’s up and running within your system.

Start-up and Commissioning →

We specialize in a variety of temperature calibration services – including disciplines in relative humidity. From infrared and analog thermometers to autoclaves and water baths, our technicians have years of experience with temperature and humidity equipment.

Temperature and Relative Humidity Calibration Services →

Precision Verification for Peace of Mind

When a specific reading is necessary for optimal plant performance, “good enough” isn’t an option. Our connected device services are focused on validation of signal integrity. That means we don’t just check that a device is up and running. We verify that the data reaching your PLC/SCADA matches the data recorded and that the data recorded matches real equipment conditions.

Cross Company makes sure your batching and flow data is 100% accurate, providing production confidence and supporting accurate forecasting. We ensure HART, Modbus, or Foundation Fieldbus devices are communicating correctly while identifying “drifting” sensors before they cause problems downstream. All while providing verification reports for audit trails and ISO compliance.

Production Confidence

Data Integration

Proactive Health Checks

Regulatory Documentation

Cross Company's Technical Process Services

Whether you are managing a greenfield installation or maintaining a legacy plant, Cross provides the specialized expertise to manage your connected instrumentation through instrument verification, asset management support, pre-commissioning checks, and much more.

Instrument Verification

We provide on-site instrument validation for meters and transmitters using diagnostic tools without removing the device from the process line

Asset Management Support

We help maintenance teams maintain and track calibration cycles, software versions, and health status of their connected device fleet

Pre-Commissioning Checks

We verify that new connected devices are scaled and mapped correctly before the first production run

Process Control Services When You Need Them

If your facility doesn’t already have a required interval for maintenance of these devices, our experienced technicians can help you to determine the right inspection cycle for your equipment.

Whether you need full-service embedded technicians or as-needed repair and inspection services, Cross Company can help. Our experts have decades of experience and the expertise to get the job done the way you need it. 

cross process solutions main office knoxville

Why Cross Services for Connected Devices?

Cross Company’s Process Solutions group is made up of process experts who understand how hardware and software need to work together in industrial, commercial, or municipal process environments.

For plant management or maintenance teams, partnering with Cross means working towards complete plant optimization. We help you move from reactive troubleshooting to a state of proactive data assurance. By verifying the precision of your readings, we help you optimize chemical dosing, reduce energy waste, and maintain a safer work environment.

Don’t let drifting sensors or communication errors impact your bottom line or your personnel. Contact the experts at Cross Company today to discuss a service contract or a one-time verification survey for your connected devices.

Related Process Services

At Cross, we offer much more than just single services for process applications. We can also provide the solutions our process manufacturing partners need to succeed. Check out our other process solutions equipment and see for yourself.

See How Our Process Solutions Team Can Help Improve Quality, Increase Efficiency, And Reduce Risk.

Contact our Team

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In the meantime, enjoy these fun facts…

Did you know… Cross Company is an ESOP (Employee Stock Ownership Plan). Our ESOP started in 1979 and as of 2006, we are 100% employee-owned! Learn more about our ESOP and how that benefits both team members and our customers.
Did you know... the precision measurement group at Cross was founded in 1939 by our current CEO's grandfather, Jim King. That's a whole lot of calibration!
Did you know... A fingerprint weighs about 50 micrograms. We know, we weighed it! The residue left from a finger can actually make a difference in weight results which is why we wear gloves when we calibrate weights. For reference, a sheet of paper is about 4.5 grams, that’s 4.5 million micrograms.
Did you know… Cross Company has grown significantly since our start in 1954. Over the years we've acquired 26 companies! Today, our five groups have expertise in everything from industrial automation to precision measurement, and industry knowledge going all the way back to 1939.