Control System Software and Hardware Upgrades

Hardware and Software Updates for Process Control Systems

For many manufacturing and industrial process operations, Distributed Control Systems (DCS), Supervisory Control and Data Acquisition (SCADA) software, and process controllers are necessary parts of a successful production process. Being able to rely on their continuous operation is critical to operational performance, meeting production goals, and the safety of your personnel and equipment. That’s why it’s critical for both your process control system software and hardware to be up-to-date.

At Cross Company’s Process Solutions group, we understand the importance of regularly updating the hardware and software of your industrial process control system (ICS). Updated systems mean greater efficiency, more protection from cyber threats, and keeping your production process running. If you’re maintaining a legacy control system or just haven’t performed a control system audit lately, Cross can help.

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Top Considerations for Control System Upgrades

There are three core categories to focus on when considering process control system upgrades: cost, new technology, and security.

In terms of cost, obsolescence is a major concern for many manufacturers. In fact, one of the primary drivers for many is control system obsolescence. Much industrial manufacturing software relies on specific operating system versions or particular hardware, making them incompatible with newer versions. Many manufacturers think that the switch isn’t worth it due to the cost or time commitment. This goes hand-in-hand with new technology considerations too. While cost may be saved in the short-term, not adapting newer technology ultimately puts operations in a weaker position long-term.

The final consideration is industrial security. The proliferation of cybersecurity threats necessitates vigilant measures. Security vulnerabilities in legacy systems, especially older versions of software platforms, can expose organizations to significant risks. Encryption and other security measures should be prioritized. Cross can help protect your operation from bad actors with updated security measures for industrial software and hardware.

Threat protection

Long-term protection

Patch security vulnerabilities

Update legacy systems

Avoid obsolescence

Offering Solutions From Leading Brands

How Cross Creates Tangible Value Through Upgrades

Upgrading industrial control systems presents an opportunity to embrace modern systems and improving technologies. When you partner with Cross Company to upgrade your industrial control system (ICS), we leverage our decades of experience, partnerships with leading brands, and continuing support offerings to ensure that your upgraded control system works the way you need it to on day 1 and stays working that well on day 100.

We achieve these upgrades through software modernization, integration potential, and streamlined operations.

Software Modernization

We’re experts in multiple leading software platforms and can leverage that expertise to enhance your operational efficiency, reporting, and connectivity. We can push patches, streamline workflows, and integrate data logging for long-term performance checking

Integration Potential

As a process solutions integrator for leading brands, we can work on your control systems inside and out. That means not only can we program ICS, we can also source and commission the hardware necessary to perform those programmed updates and upgrades

Streamlined Operations

Upgrading your control system software and hardware allows your plant to transition from outdated practices to modern, streamlined processes. This increases overall plant productivity while also increasing safety for your most important resource: your people

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Top Considerations for Control System Upgrades

There are three core categories to focus on when considering process control system upgrades: cost, available technology, and security.

Cost – In terms of cost, obsolescence is a major concern for many manufacturers. In fact, one of the primary drivers for upgrades or migrations for many operations is control system obsolescence. In some cases, industrial manufacturing software relies on specific operating system versions or specific hardware, making older versions incompatible with newer versions. Many manufacturers think that the switch isn’t worth it due to the cost or time commitment. However, the cost of catastrophic failure and full production stoppage will often be significantly greater long-term than upgrading while you can.

Available Technology – The cost consideration goes hand-in-hand with new technology considerations, too. While cost may be saved in the short-term, not adapting newer technology ultimately puts operations in a weaker position long-term. Taking advantage of available technology ultimately puts your operation in a better position to meet goals, maintain production, and scale applications.

Security – The proliferation of cybersecurity threats necessitates vigilant measures. Security vulnerabilities in legacy systems, especially older versions of software platforms, can expose organizations to significant risks. Encryption and other security measures should be prioritized. We can protect your operation from bad actors through updated security measures for industrial hardware and software

Control System Software and Hardware Upgrades and Security Optimization

Neglecting ICS hardware and software upgrades exposes operations to cybersecurity risks that can have far-reaching consequences. As the industrial manufacturing landscape continues to change and evolve, it’s critical to stay on top of potential security vulnerabilities. Risks of continuing to run legacy software on outdated hardware include

Vulnerability to Cyberattacks – Systems that are out-dated or legacy frequently lack the security features typically present in modern industrial software or hardware. This makes them more attractive targets for cybercriminals. Without adequate protection, your systems can be exploited for weaknesses, leading to data breaches, system disruptions, and potential financial losses.

Inadequate Data Protection – Attacks on facility security can compromise more than just operational continuity. Older systems may be missing encryption or multi-factor authentication, leaving sensitive data or production information susceptible to theft or tampering.

Weakest Link in the Chain – A security chain is only as strong as its weakest link. In industrial networks, legacy systems or older software platforms with security vulnerabilities represent that weak link. Cybercriminals often target these vulnerabilities, making it crucial to upgrade and bolster the entire security ecosystem.

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How We Get It Right Every Time

Successfully executing a complex project like process control system upgrades, legacy control system migration, greenfield integration, or control system design takes more than guesswork. At Cross Company, we don’t believe in a “see what happens” approach.

That’s why we’ve developed a comprehensive project execution model to ensure every project flows perfectly, no matter the scope.  

From Basis of Design (BOD) and/or Functional Design Specification (FDS) to Factory Acceptance Testing (FAT) to Start-Up and Commissioning, we detail and document every step of the process. That way, your project goes exactly as expected. 

We can even provide initial documentation as a separate offering. Take a look at the full model or contact Cross Company’s Process Solutions group to learn more.  

Process Solutions Success Stories

Why Cross Control System Software and Hardware Upgrades?

At Cross Company Process Solutions, we consistently provide world-class support for process manufacturers and applications across various sectors, including industrial, commercial, and municipal. Our commitment to excellence is underpinned by a wealth of experience that spans decades, allowing us to navigate the intricacies of even the most complex projects and provide comprehensive solutions designed specifically for them.

Our industry-leading technical knowledge sets Cross apart in the field, enabling us to craft solutions that aren’t just cutting edge, but also tailored to the unique needs of each customer. This, coupled with our world-class customer support, is what truly sets Cross apart.

When you work with Cross Company, you’re not just getting a comprehensive solution for your process application. We aim to build lasting partnerships, working by your side as an extension of your own team. When you choose Cross Company Process Solutions, you’re not just choosing a service provider; you’re choosing a trusted ally on your journey to process excellence.

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Related Solutions for Process Applications

At Cross, we offer much more than just industrial control system hardware and software upgrade solutions. We can also provide the solutions our process manufacturing partners need to succeed. Check out our other process solutions equipment and see for yourself.

See How Our Process Solutions Team Can Help Improve Quality, Increase Efficiency, And Reduce Risk.

Contact our Team

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In the meantime, enjoy these fun facts…

Did you know… Cross Company is an ESOP (Employee Stock Ownership Plan). Our ESOP started in 1979 and as of 2006, we are 100% employee-owned! Learn more about our ESOP and how that benefits both team members and our customers.
Did you know... the precision measurement group at Cross was founded in 1939 by our current CEO's grandfather, Jim King. That's a whole lot of calibration!
Did you know... A fingerprint weighs about 50 micrograms. We know, we weighed it! The residue left from a finger can actually make a difference in weight results which is why we wear gloves when we calibrate weights. For reference, a sheet of paper is about 4.5 grams, that’s 4.5 million micrograms.
Did you know… Cross Company has grown significantly since our start in 1954. Over the years we've acquired 26 companies! Today, our five groups have expertise in everything from industrial automation to precision measurement, and industry knowledge going all the way back to 1939.