Remote Access Security

Secure Access Control for Industrial Control Systems (ICS)

As process manufacturing becomes increasingly automated and interconnected, the ability to monitor equipment, analyze data, and troubleshoot systems from remote locations is necessary for smooth operation and minimal unplanned downtime. For process manufacturers who need steady-state operations with high levels of precision, secure remote connectivity keeps your operation agile.

However, utilizing these systems while relying on legacy security protocols can present a problem. Outdated equipment leaves your plant floor vulnerable and exposed PLCs, SCADA panels, or HMIs can cause shutdowns, data breaches, and significant downtime. At Cross Company’s Process Solutions group, we bridge the gap between OT and IT, outfitting your industrial process control system and networking infrastructure with safe-by-design access controls so your team can connect without the looming risk of a cyber attack.

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Remote Access for Industrial Security

Process manufacturing generally requires continuous and steady-state operations. Within these processes, precision and consistency are of paramount importance. Whether you’re manufacturing chemicals, pharmaceuticals, food & beverage, or even oil refineries, parameters like flow rates, temperatures, pressures, and other physical variables must be closely monitored to maintain product quality and safety.

Remote access for process manufacturing refers to the ability to control equipment, analyze data, and troubleshoot systems from remote locations. Operators and engineers can achieve this using laptops, smartphones, or tablets, allowing them to access real-time data and make informed decisions without being physically present at the plant.

Remote connectivity, while extremely beneficial, can also be a risk. If you’re running legacy software, not using VPNs, don’t implement 2FA, or haven’t upgraded process security software in years, then connecting to your process systems remotely could be putting your facility at rick. We can work with you to mitigate that risk.

Enhanced data protection

Improved operational continuity

Reduced downtime

Secure vendor access

Regulatory compliance

Offering Solutions From Leading Brands

How An Integration Partner Helps Your Security

At Cross, we understand that every process application is different. Purpose-built systems paired with vendor-specific hardware create architecture that can’t be fully protected by generic solutions.

That’s why we tailor comprehensive, in-depth cybersecurity strategies for secure remote ICS access that work with your specific application. Partnering with an experienced integration partner like Cross allows you to move away from risky, open-network strategies. We follow core principles of modern OT security while taking your specific security concerns into account and working within your established systems.

Zero Trust Architecture (ZTA)

Best practice is a “never trust, always verify” model. We ensure no remote user ever gets broad network-level access to your entire OT environment

Multi-Factor Authentication (MFA)

Deploying MFA for remote connections and access can prevent threat actors from hijacking or brute-forcing simple login credentials

Principle of Least Privilege

By defining roles of access within the system, limits can be placed on users within the system, restricting access and protecting you

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Tailored Access for Operational Roles

Remote access security strategy needs to account for the human element. We can build flexible, secure workflows based on who needs access to what. We map out and secure role-based access for your entire industrial ecosystem, including

  • Internal Personnel – Local and remote system operators, control engineers, field technicians, and maintenance engineers
  • Third-Parties – System integrators, equipment vendors, system support specialists, and managed service providers

Challenges Solved By Remote Access Cyber Security

Many of the potential security risks of interconnected process facility networks can be solved by secure remote access. Some of the threats that are mitigated include

  • Unauthorized Access – Remote access security measures prevent unauthorized individuals from gaining access to critical process systems, protecting against malicious activities.
  • Data Breaches – Remote access cybersecurity safeguards prevent data breaches that could expose sensitive information, such as proprietary formulas or customer data, to unauthorized parties.
  • Operational Disruption – Cybersecurity for remote access ICS mitigates the risk of cyberattacks that could disrupt operations, ensuring that process facilities remain operational and efficient.
  • Insider Threats – Cybersecurity controls protect against insider threats, such as employees or contractors with malicious intent, by monitoring and restricting access to critical systems and data.
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How We Get It Right Every Time

Successfully executing a complex project like process control system upgrades, legacy control system migration, greenfield integration, or control system design takes more than guesswork. At Cross Company, we don’t believe in a “see what happens” approach.

That’s why we’ve developed a comprehensive project execution model to ensure every project flows perfectly, no matter the scope.  

From Basis of Design (BOD) and/or Functional Design Specification (FDS) to Factory Acceptance Testing (FAT) to Start-Up and Commissioning, we detail and document every step of the process. That way, your project goes exactly as expected. 

We can even provide initial documentation as a separate offering. Take a look at the full model or contact Cross Company’s Process Solutions group to learn more.  

Process Solutions Success Stories

Why Cross Remote Access Security?

At Cross Company Process Solutions, we understand the critical importance of industrial cybersecurity for industrial manufacturing operations. As your trusted partner, we provide comprehensive cybersecurity solutions tailored to the unique needs of your industrial process facility. Our expertise in understanding the complex relationship between operational technology (OT) and information technology (IT) allows us to deliver robust protection against cyber threats while ensuring uninterrupted production.

We understand that cybersecurity is more than just a checklist. It’s a continuous process of anticipating and adapting to change. Our primary goal is to safeguard your future, ensuring that your industrial processes remain secure, reliable, and efficient as you grow and expand.

By fortifying your cybersecurity posture, you empower your organization to innovate, optimize processes, and remain agile in the face of changing market demands. Your success is our success, and together, we can navigate the digital age securely and seize new opportunities while mitigating risks.

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Related Solutions for Process Applications

At Cross, we offer much more than just remote access security solutions. We can also provide the solutions our process manufacturing partners need to succeed. Check out our other process solutions equipment and see for yourself.

See How Our Process Solutions Team Can Help Improve Quality, Increase Efficiency, And Reduce Risk.

Contact our Team

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In the meantime, enjoy these fun facts…

Did you know… Cross Company is an ESOP (Employee Stock Ownership Plan). Our ESOP started in 1979 and as of 2006, we are 100% employee-owned! Learn more about our ESOP and how that benefits both team members and our customers.
Did you know... the precision measurement group at Cross was founded in 1939 by our current CEO's grandfather, Jim King. That's a whole lot of calibration!
Did you know... A fingerprint weighs about 50 micrograms. We know, we weighed it! The residue left from a finger can actually make a difference in weight results which is why we wear gloves when we calibrate weights. For reference, a sheet of paper is about 4.5 grams, that’s 4.5 million micrograms.
Did you know… Cross Company has grown significantly since our start in 1954. Over the years we've acquired 26 companies! Today, our five groups have expertise in everything from industrial automation to precision measurement, and industry knowledge going all the way back to 1939.