Cross Company Birmingham, Alabama – Customer Reviews

Since 1939, the precision measurement professionals at J.A. King have been your trusted measurement partner; providing accuracy, reliability, and efficiency to let you focus on what you do best. That same team is now the Precision Measurement Group at Cross. Learn more.

Have you had a “wow” experience with our Birmingham, AL team? Give us a rating and share your experience with other customers!

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Check out our Google Reviews:

          
   Teresa McKinnon 
 14 September 2026
 
 
  Professional, reliable calibration service.
  
 
       
   Keith B 
 16 February 2026
 
 
  
  
 
       
   Nathan Abercrombie 
 30 September 2025
 
 
  Very professional.
  
 
       
   Erving Martinez Jimenez 
 30 September 2025
 
 
  Great service!!!!
We have been working with them for few years and I recommend them
  
 
       
   Jacob Bass 
 8 September 2025
 
 
  
  
 
       
   andrew perkins 
 22 August 2025
 
 
  Cross Precision is the best calibration i have used! There customer service is 2nd to none and there techs are knowledgeable and professional. Keith and Sampson not only show up on time, but they come in and get the work done in a timely manner reducing down time that could cause potential issues on our lines! They will also give advice on better ways to calibrate and if they see potential problems that could present themselves in the future, they will also bring that to my attention which lets me prepare in advance to have the issue resolved. I have called cross multiple times last minute with things I need calibrated and they have dropped what they were doing to accommodate us the best they can! They are amazing and I will always choose Cross for my calibration needs!
  
 
       
   Specialty Testing Services 
 21 August 2025
 
 
  Cross has been my go-to for calibration for the past two years - they are highly professional, friendly, and cooperative when it comes to scheduling. Sam and Brian did an outstanding job this year, and I will be using Cross for my calibration needs for the foreseeable future. Great company with great service.
  
 
       
   Nate Stewart 
 29 July 2025
 
 
  Cross has provided excellent service for us each time they come on-site to calibrate our equipment.
  
 
       
   Joshua Carroll 
 30 June 2025
 
 
  Keith did a great job getting out tools calibrated in a timely manner. We had a problem with 1 of our tool brands, and he is taking it off site to calibrate and send back.
- Manufacturing Engineer - Hyundai Transys
  
 
       
   Kevin Black 
 4 April 2025
 
 
  On time and excellent job
  
 
       
   Joey Goodwin 
 3 April 2025
 
 
  Cross has always excelled at meeting our needs.  Just today, Brian was able to attend to a service matter in under an hour!  As we were down until that was resolved, this was an immense help.  Thank you CrossCo and team for superb service.
Joey Goodwin - Quality Manager - Creative Polymer Solutions
  
 
       
   John 
 2 April 2025
 
 
  
  
 
       
   Maggie McCoy 
 28 March 2025
 
 
  Great experience using this company. They were able to come quick to accommodate the needs of our business. The tech was very knowledgeable.
  
 
       
   Brian Kimbrow 
 13 November 2024
 
 
  
  
 
       
   Witold Sosnowski (Vitek) 
 1 November 2024
 
 
  
  
 
       
   Josh Jenkins 
 19 July 2023
 
 
  Technicians were kind, courteous, and knowledgeable. Cross is eager to answer any and all questions you may have.
  
 
       
   Brandon Hamil 
 22 October 2018
 
 
  
  
 
       
   Pickens PC Repair LLC 
 30 June 2018
 
 
  
  
 
 
 
   Google rating score: 5.0 of 5, based on 18 reviews

Take a look at some other feedback from Customers in the Area:

Quality Specialist

Industry: Medical

June 9, 2026

Very friendly staff and courteous when it comes to our devices needing calibration....

Manager

Industry: Welding

November 13, 2025

Report provided exactly what I was looking for....

Quality Engineer

Industry: Manufacturing – Kitchen & Bath

April 8, 2025

Have had consistent great visits from the Cross technician, Brian Smith. Promptly here on time and not only will calibrate but fix any issues with the devices. Would recommend him...

Quality Manager

Industry: Polyurethane Foam Manufacturing

April 3, 2025

Jennifer and Stephanie were able to schedule an emergency service within 30 minutes. Brian, the technician was on site and had our problem resolved in under an hour from the...

Jeff Whitfield

Industry: Medical Device Manufacturing

August 28, 2024

We are presently experiencing a great rapport with all our interacting with Cross. Current pricing is competitive for tool purchase and calibration service. Your Pelham location is perfect for us...

Quality Engineer

Industry: Engineering Research

July 29, 2024

Cross did a great job of meeting our needs and making the experience as painless as possible. They were very flexible with us when we needed to add more equipment...

QA Lab Supervisor

Industry: Automotive

April 30, 2024

The knowledge that this team has is second to none and their willingness to help is a crunch was vital to obtaining the score we did on the audit!...

SR. CMM Programmer

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March 30, 2023

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March 30, 2023

Guys came onsite and did a great job. Very professional!...

QUALITY ENGINEER

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March 30, 2023

Quick turnaround, friendly and knowledgeable staff...

Quality Supervisor – Gauges

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March 30, 2023

Regional Operations Manager

–

March 30, 2023

You all do a great job...

Lead Quality Tech./Gauge Coordinator

–

March 30, 2023

We have testing equipment calibrated on site & externally. We are not only satisfied with the quote process but look forward to utilizing the new online tracking options available....

Director of Facilities Management

Industry: Healthcare

March 30, 2023

Supervisor of Technical Services & Quality

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March 30, 2023

QAM

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March 30, 2023

We have testing equipment calibrated on site & externally. We are not only satisfied with the quote process but look forward to utilizing the new online tracking options available....

Machine Shop Supervisor

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March 30, 2023

Jennifer Smith provides the best Customer Service I have experienced from any Calibration company we previously used. She goes out of her way to make sure our gauges are picked...

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March 30, 2023

Scientist

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March 30, 2023

Supervisor/ Production Manager

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March 30, 2023

Pharmacist

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March 30, 2023

Awesome job. Great people....

QA Manager

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March 30, 2023

My company has used several different calibration companies over the past 13 year. J.A. King (now Cross Precision) at the Bessemer (Birmingham) location is by far the absolute best. The...

Quality Specialist

Industry: Consumer Products

March 30, 2023

Continuous Improvement Eng.

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March 30, 2023

Very satisfied with calibration services and support provided by Cross Company Birmingham office....

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Cross Company Birmingham, Alabama – Customer Reviews

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