100% Employee Owned, Founded 1954

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These Are Some Of The Things We're Passionate About

Everyone is included. Everyone is seen. Everyone belongs.

Servant Leadership and Employee Ownership

We believe that the culture at Cross is what makes our workplace unique. The two key aspects of our culture are employee ownership and servant leadership.

Cross Employee Ownership Committee

Our CEOC (Cross Employee Owner Committee) helps promote the education and benefits of our ESOP and being 100% Employee Owned.

Cross Empowering Women Initiative

Our new Cross Empowering Women initiative, or CrEW, focuses on empowering women to stay and succeed at our company.

Employee Growth Stories

Everyone is included. Everyone is seen. Everyone belongs. With a focus first on hiring from within, many of our associates have had the opportunity to grow on a professional level in their careers.

Servant Leadership and Employee Ownership

We believe that the culture at Cross is what makes our workplace unique. The two key aspects of our culture are employee ownership and servant leadership. We strive to integrate the cultural cornerstones below into everything that we do as an organization. This makes Cross a great place to work while also creating “wow” experiences for our customers. Take some time to explore our cultural cornerstones below to learn more about what it means to be a servant leader and employee owner at Cross.

Cross Company Culture 1
Forgiveness and Grace
Patience
Character,
Integrity and
Ethics
Customer Service Ethic
Team - Oriented and Collaborative
Authentic and Humble
Kindness
Cross Company Culture 2
Committed
Transparent
Stewardship
Customer Focused
Entrepreneurial / Empowered
Results Oriented
Accountable
Cross Company Culture 3
Cross Company Culture 4

Cross Employee Ownership Committee

Cross Company strongly values empowerment and entrepreneurship by our associates and the Cross Employee Ownership Committee, or CEOC, is one mechanism by which associates can learn from and communicate to the management team. It is a team of 12 non-managers, serving a three year term, who represent all of Cross’s business units.

CEOC members are nominated by their fellow associates as someone who personifies the traits of servant leadership and employee ownership so much they can speak for and advocate on behalf of all associates in the company. Assisting the 12 CEOC members are a team of CEOC ambassadors, one for every Cross brick and mortar location, who help to facilitate communication to and from our associates.

Activities organized by the CEOC include events to mark ESOP month (April), the CEOC Acts of Kindness initiative, the ESOP ugly sweater contest and associate-produced music videos celebrating employee ownership.

Cross Empowering Women Initiative

Our new Cross Empowering Women initiative, or CrEW, focuses on empowering women to stay and succeed at our company. It recognizes that women face unique challenges in the industrial world and seeks to help address them. By focusing on retaining and supporting women, we help all associates to strengthen their skills and their ability to contribute.

Why focus on empowering women?
Not only is it part of our corporate culture to be team oriented and collaborative, but research shows that companies with women in leadership positions outperform competitors by 55% in EBITDA. More profit means a stronger company and a stronger ESOP.

The aims of the group are to provide:

  • A support system for women in the business
  • A resource to organize and support skill development and educational opportunities for all associates
  • A peer group for future leaders
  • Helping to make women part of the face of Cross to attract other women
Cross Company Culture 5

Growth is in our DNA

Since 1954, Cross Company has focused on building a stronger offering for our customers. Over the years, our ESOP has acquired numerous companies to join our family and build that offering. Now, we have over 600 employee-owners working throughout North America in a range of positions. As we expand, growth opportunities for our team members are endless.

With a focus first on hiring from within, many of our associates have had the opportunity to move positions or have been promoted throughout our organization, helping them grow on a professional level in their careers. Check out some of our team member growth stories. 

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