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Application Note: Quick Delivery of Parker Fittings

Cross Hose & Fittings Helped The Vaughn Company Get the Parts they Needed Quickly

When Bobby Vaughn, of The Vaughn Company, needed custom hoses built quickly he was frustrated by the slow response time of another vendor who took eight hours just to send him a quote. A friend of his suggested that he call Cindy at Cross Hose & Fittings in Asheville, NC. When Bobby reached out to Cindy, she was able to get him a quote within an hour and we shipped out the custom hoses the same day. This fast customer service helps our customers to improve their efficiency so they can focus on doing their job instead of chasing vendors for quotes.

Application Note: Quick Delivery of Parker Fittings 1

Bobby said of his experience “You are spoiling me. I am not used to this level of customer service!” The assembly our team put together for Bobby was made with Parker 919-12 hose and 91 series fittings which have excellent chemical compatibility, can handle extreme temperatures to +450°F, are environmentally safe, resist moisture, and have low friction to minimizes pressure drops and deposits.

Call or visit one of our Cross Hose & Fitting locations today to experience our world-class customer service!

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In the meantime, enjoy these fun facts…

Did you know… Cross Company is an ESOP (Employee Stock Ownership Plan). Our ESOP started in 1979 and as of 2006, we are 100% employee-owned! Learn more about our ESOP and how that benefits both team members and our customers.
Did you know... the precision measurement group at Cross was founded in 1939 by our current CEO's grandfather, Jim King. That's a whole lot of calibration!
Did you know... A fingerprint weighs about 50 micrograms. We know, we weighed it! The residue left from a finger can actually make a difference in weight results which is why we wear gloves when we calibrate weights. For reference, a sheet of paper is about 4.5 grams, that’s 4.5 million micrograms.
Did you know… Cross Company has grown significantly since our start in 1954. Over the years we've acquired 26 companies! Today, our five groups have expertise in everything from industrial automation to precision measurement, and industry knowledge going all the way back to 1939.