J.A. King Company Newsletter – April 2018

Identifying and minimizing measurement error

Wika Pressure GaugeMuch to the dismay of those in metrology, measurement error is unavoidable, and can never be fully eliminated. The key is to understand the causes of error, and whenever possible to minimize its effects. In this month’s article, we will discuss the types of measurement error as well ways to mitigate them.

Learn More


GageSuite® Tips & Tricks

As a J.A. King customer you have access to the industry’s most comprehensive and user-friendly calibration management system on the market – GageSuite. This software is FREE to all J.A. King customers and allows you to easily manage your measurement equipment.

To make sure you are getting the most out of this valuable resource, we are starting reoccurring newsletter feature to share helpful tips and tricks of which you may not already be aware.

GageSuite Calibration Stickers

Did you know that for nearly all parameters our calibration stickers now feature a 2D barcode? You can scan this barcode with your cell phone, tablet, or any device with a 2D scanner to easily pull up the equipment’s most recent certificate of calibration.

If you don’t already have a GageSuite login, click below to learn more and sign up today.

Log Into Gagesuite


Important GageSuite Update

GageSuite is based upon Netsuite, an Oracle-owned software company. On April 21, 2018, Netsuite will be upgrading all of its security protocols to use TLS 1.2. TLS (Transport Level Security) protocol is an established method for ensuring private, trustworthy, and reliable communication between computer programs over a network.

Analysis by the Payment Card Industry Security Standards Council (PCI SSC) has found that TLS versions earlier than 1.2 include serious vulnerabilities that put organizations at risk.

For J.A. King customers, this means that anyone using a browser which does not support TLS 1.2 will not be able to access the GageSuite customer portal and will get an error message. The browsers below DO support TLS 1.2:

  • Internet Explorer version 11 and above
  • Mozilla Firefox version 27 and above
  • Google Chrome version 30 and above
  • Safari version 7 and above

Users with older versions of their browser may get error messages like:

  • The web page might be temporarily down or may have moved permanently to a new web address.
  • Secure connection failed.
  • This webpage is not available.
  • Internet Explorer cannot display the webpage.
  • The page cannot be displayed.

To continue to have access to GageSuite, please ensure your browser is one of the versions above or later. If you are unsure of what version browser your computer is running, here’s a helpful article.

If you have any questions or concerns about this issue, please contact your local J.A. King office or call 800-327-7727.


Webinars On Demand

CCP Optical Comparator Product Demo - J.A. KingHave you missed out on our webinars? Don’t worry! We have them all available on demand, so you can watch whenever your busy schedule allows.

Past webinars include topics ranging from video measurement to force and materials testing and surface finish measurement.

Whether you are interested in basic information about measurement best practices, a demonstration of a particular type of equipment, or just want to learn more about metrology, our webinars are a valuable source of information.

Webinars On-Demand

If you don’t see a webinar for the equipment that you are specifically interested in, or even if you do, feel free to request a product demo with one of our measurement experts. These one-on-one presentations are tailored specifically to your application, and can answer any questions you might have about new equipment. Click below to learn more and request a demo.

Product Demonstrations


Product Promo: Mahr

Mahr Logo
Mahr Cover
There is still time to take advantage of Mahr Winter 2018 promo pricing on a variety of precision instruments from dial indicators and micrometers to height and surface roughness gages. Click on the brochure to the right for a full details.
Promo pricing ends on April 30th, so request your quote today!
 Request Quote

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In the meantime, enjoy these fun facts…

Did you know… Cross Company is an ESOP (Employee Stock Ownership Plan). Our ESOP started in 1979 and as of 2006, we are 100% employee-owned! Learn more about our ESOP and how that benefits both team members and our customers.
Did you know... the precision measurement group at Cross was founded in 1939 by our current CEO's grandfather, Jim King. That's a whole lot of calibration!
Did you know... A fingerprint weighs about 50 micrograms. We know, we weighed it! The residue left from a finger can actually make a difference in weight results which is why we wear gloves when we calibrate weights. For reference, a sheet of paper is about 4.5 grams, that’s 4.5 million micrograms.
Did you know… Cross Company has grown significantly since our start in 1954. Over the years we've acquired 26 companies! Today, our five groups have expertise in everything from industrial automation to precision measurement, and industry knowledge going all the way back to 1939.