100% Employee Owned, Founded 1954

Application Note: Inspection Services Create Immediate ROI for Transmission Manufacturer

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An automotive transmission manufacturer discovered an issue related to the surface finish on parts that they received from one of their suppliers. A small percentage of the parts were too rough, an issue that could have caused serious warranty issues.  The supplier had a roughly one week lead time to produce a new batch. This gap would leave the manufacturer with a production line stoppage unless they could sort out which parts from the batch good or bad.

They reached out to our precision measurement team because their internal inspection lab did not have the bandwidth to measure the parts quickly enough.  Our team was able to measure a total of 1,050 parts in a week. The cost to the transmission manufacturer for the inspection was $15,300, but they saved $25-50k by keeping the line running during that time. Additionally, they reduced their own risk by eliminating the future warranty issues associated with the bad parts.

See how our precision measurement team can help improve quality, increase efficiency, and reduce risk.

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In the meantime, enjoy these fun facts…

Did you know... the precision measurement group at Cross was founded in 1939 by our current CEO's grandfather, Jim King. That's a whole lot of calibration!
Did you know... A fingerprint weighs about 50 micrograms. We know, we weighed it! The residue left from a finger can actually make a difference in weight results which is why we wear gloves when we calibrate weights. For reference, a sheet to paper is about 4.5 grams, that’s 4.5 million micrograms.
Did you know… Cross Company is an ESOP (Employee Stock Ownership Plan). Our ESOP started in 1979 and as of 2006, we are a 100% employee owned! Learn more about our ESOP and how that benefits both team members and our customers.
Did you know… Cross Company has grown significantly since our start in 1954. Over the years we've acquired 26 companies! Today, our five groups have expertise in everything from industrial automation to precision measurement, and industry knowledge going all the way back to 1939.