Brooks Instrument Case Study: Using BEST Software to Prevent Process Failures

Supplier Resource

Leveraging BEST Software & Advanced Features of Brooks Instrument MFCs to Prevent Process Failures

Since 2011, a manufacturer in India has been producing small diameter single-walled carbon nanotubes (SWCNT) for various applications, including electronics and medical devices. Initially, they used Brooks Instrument’s variable area flow meters for gas flow measurement. As their confidence grew, they upgraded to the SLA5850 Series mass flow controllers (MFCs) for more precise control.

The manufacturer faced challenges with carbon dust causing choked flow and process downtime. Brooks Instrument’s BEST software and advanced diagnostics helped diagnose and resolve these issues by recommending cleaning, recalibration, and installing filters. This solution enhanced process reliability, reduced downtime, and increased output, leading to cost savings and improved product quality. Take a look at the full case study at Brooks Instrument: Leveraging BEST Software & Advanced Features of Brooks Instrument MFCs to Prevent Process Failures

The Process Solutions Group at Cross Company is an excellent partner for implementing solutions to increase efficiency in industrial process applications. Our expertise in advanced diagnostics and process optimization ensures reliable and cost-effective solutions tailored to specific industry needs. With a focus on innovation and customer support, they help businesses achieve operational excellence and scalability.

See How A Solution from Brooks Instrument Can Help Improve Quality, Increase Efficiency, And Reduce Risk

Latest Cross Company Updates

hydroseed grass
From beer to soft drinks, high-quality, food-grade hoses are necessary to enable a clean, sanitary, and safe fluid transfer during the production process. See how a solution from Parker can help improve your process.
November 6, 2025
s exclusive distributors of the OGP line of precision measurement equipment, we can help you specify, install, program and train on their products so you can be as efficient as possible with your dimensional measurements without compromising on accuracy.
November 6, 2025
With a comprehensive range of absorbents, spill kits, and containment systems, SpillTech products are designed to handle even the toughest spills, ensuring your work environment remains safe and compliant.
November 1, 2025
The new OHAUS Explorer Balance Series offers reliable accuracy and user-friendly features to simplify your precision weighing tasks.
October 29, 2025
The AMB Series elastomer-sealed, digital mass flow controller (MFC) and meter packs a range of advanced features into a footprint as small as a Post-it note.
October 21, 2025
Mitutoyo offers premier measurement instruments throughout the U.S. The HR-530 series of Hardness Testers provide exceptional accuracy, stability, and user friendly solutions for standardized testing methods.
October 16, 2025

Contact our Team

Hang Tight! We're Searching... Searching... Searching...

We’re looking through thousands of pages to find the most relevant information.

In the meantime, enjoy these fun facts…

Did you know… Cross Company is an ESOP (Employee Stock Ownership Plan). Our ESOP started in 1979 and as of 2006, we are 100% employee-owned! Learn more about our ESOP and how that benefits both team members and our customers.
Did you know... the precision measurement group at Cross was founded in 1939 by our current CEO's grandfather, Jim King. That's a whole lot of calibration!
Did you know... A fingerprint weighs about 50 micrograms. We know, we weighed it! The residue left from a finger can actually make a difference in weight results which is why we wear gloves when we calibrate weights. For reference, a sheet of paper is about 4.5 grams, that’s 4.5 million micrograms.
Did you know… Cross Company has grown significantly since our start in 1954. Over the years we've acquired 26 companies! Today, our five groups have expertise in everything from industrial automation to precision measurement, and industry knowledge going all the way back to 1939.