At Cross Hose & Fittings, our top priorities are providing world-class customer service and building safe, high-quality hose assemblies for our customers. Below are some of the ways we go above and beyond to keep you safe.
1) We never mix and match hoses and fittings from different manufacturers.
Using components from different manufacturers can cause coupling retention to be adversely affected. This can also lead to hoses bursting, fittings leaking, or even blown-off ends, resulting in potential injuries and damaged property. Learn more in our article “Can you Mix and Match Hose Manufacturers?”
2) We sell only high-quality hose and fittings products.
Low-quality hoses which are sometimes comprised of components from multiple manufacturers fail prematurely more often than high-quality products from manufacturers such as Parker. The mixed and matched components may not be engineered to work together, whereas top-rated suppliers will have engineered and extensively tested fitting/hose combinations, so there is no guesswork involved when a technician builds your assembly.
An unexpected failure leads not only to the cost of a replacement of the blown hose assembly but it has the potential to cause a lot of collateral damage. Hydraulic, steam, and chemical hose failures can lead to serious injuries such as burns, hydraulic fluid injection injuries, amputations, and even death. Learn more in our article “Consider the True Cost of Industrial and Hydraulic Hoses”.
3) Our team always uses the S.T.A.M.P.E.D. hose selection process.
The S.T.A.M.P.E.D. acronym is an industry-wide standard that should begin every conversation when replacing an existing hose, or selecting a hose for a new application. The easy-to-remember acronym stands for Size, Temperature, Application, Material/Media, Pressure, Ends, Delivery. The S.T.A.M.P.E.D. system of hose requirements is an absolutely critical list when it comes to recommending the right hose for your application in order to prevent catastrophic hose failure. Learn more about this topic in our article “The Hose Selection Process – S.T.A.M.P.E.D.”
4) We know clean hose assemblies are important.
After cutting a hose we check to make sure the ends are clean. We then fire Ultra Clean projectiles through the hose prior to installing the end connections. Finally, we seal the ends of our hose assemblies with Clean Seal caps to avoid contamination of the hose before it’s installed on your equipment. These steps help to reduce contamination and hose assembly failure.
5) We take training seriously.
Whether we are training our own team or a customer with an onsite crimper, we make sure that the proper steps to build a hose assembly are taught and followed. Our factory-certified and certified hose technicians take pride in manufacturing safe, quality hose assemblies. Take a look at our step-by-step guide on how to build a hose assembly.
Stay Safe and Work with Cross Hose and Fittings
We also work hard to provide educational content to our customers, because we believe educated customers are safe customers. Check out all our hose and fitting resources. If you want to discuss hose safety with one of our experts, contact us today. Our customer support team is here to help you!
To ensure that you and your team stay safe, purchase your hose assemblies and components from a trusted supplier like Cross Hose and Fittings. Visit our retail locations in Asheville, Winston-Salem, Greensboro, Durham, or Raleigh.