100% Employee Owned, Founded 1954

Cross Company Greensboro, NC Calibration Laboratory – Customer Reviews

Cross Company Greensboro, NC Calibration Laboratory - Customer Reviews 1

J.A. King is Now Cross Precision Measurement!

Same team, same expertise. Since 1939, the precision measurement professionals at J.A. King have been your trusted measurement partner; providing accuracy, reliability, and efficiency to let you focus on what you do best. That same team is now the Precision Measurement Group at Cross. Learn more about our history.

J.A. King Headquarters
Average Rating: 5.0 stars (based on 17 ratings)

Have you had a “wow” experience at with our Greensboro, NC calibration team? Give us a rating and share your experience with other customers!

See what customers are saying about our Greensboro, NC area calibration labortory!

Thank you for having a great customer service in place. Always polite, quick, and ready to help.
Marianne Alef has done a fabulous job with the information and documentation she provided me with today.

Donna Foster
QC Tech.
Mac Panel

Yes, Marianne Alef! When I know I’m getting transferred to Marianne I get excited. She is knowledgeable and helpful in a welcoming way that makes me feel respected and appreciated. I have come up with needing back certificates, scheduling for a out of spec scale needing immediate service. Marianne has been there to get us out of our challenges and she doesn’t mind if I get a few giggles in from time to time.

MiMi Fleming
Quality Coordinator
Alltech, Inc

Marianne Alef was a pleasure to deal with and made the whole customer experience enjoyable. They were on site when she said they would be and was prompt and courteous

Philip L Christopher
Purchasing/ Maintenance Materials Coordinator
Luck Stone Corporation

Marianne is a pleasure to deal with very quick to answer questions and emails.

Lela Gilliland
Compliance Manager
Bossong Hosiery

Cross provided excellent customer service from beginning to end of service request. Quick responses from all! Highly recommend Cross!

Lacy White
Warehouse Mgr
Red River Specialties

Your people are very kind and courteous. They were able to help me with all of my problems enable to get me back running in a timely manner Marianne was very polite and was able to help me very fast. TR knew what he was doing and was able to talk me through what needed to be done over the phone. You have top right people.

Beverly Largen
Weightmaster/Office Manager
Slate Sand Mining, LLC

Customer Service personnel Marianne Alef is so very helpful – very prompt and courteous. Cross overall has been an excellent supplier to us at Sapona and we would like to Thank you .

Cathy Goodman
Quality Supervisor
Sapona Plastics

I would like to express my sincere thanks to both Marianne Alef and T.R. Andrews for the help they provided during our recent needs for calibration services. Our company, being in the industry we operate, have very strict calibration requirements that must be satisfied. Marianne and T.R. both responded professionally and enthusiastically to our requests. We are truly pleased. We have worked with you under the previous name of J.A. King for many years, and the same superior customer care has carried over during the transition to Cross Company. We thank you very much, you could not have done more. – Jeff Dargis, NAC International

Jeffrey Richard Dargis
Project Manager
NAC International

We have quarterly service with( J A King ) Cross for several years now, no matter who comes out to do our calibration I have been very pleased. The technicians are very professional and knowledgeable. They are easy going and pleasant to be around.

Cheryl Bradley
Calibration Technician
Ametek

Traci has always been very prompt and efficient and on top of her dedication to her customers, she truly cares about her company and being a great representation. So glad that she is our customer service representative.

Kenneth Milligan
Test Engineer
IMMI Safeguard

“We were in need of a weight scales typically supplied by J.A. King Scales for year end inventory. I can always rely on J.A. King for support satisfaction.”

Quality Manager
Steel Company

“J.A. King always gives a prompt response and GREAT customer service.”

Quality Engineer
Energy Company

“We use J.A. King semi annually and are always beyond satisfied with results.”

Health Clinic

“We have had a long and happy relationship with J A King. I say that because I know we have used you… probably before I started here 22 years ago. Your service has been excellent. All of the technicians, throughout the years, have been cordial, clean and thorough. You have provided competitive pricing for service, parts repairs. Thank you J.A. King.”

Quality Supervisor
Metal Processing Company

“Doing a great job! Thanks”

Transportation Manager
Poultry Processing Company

“The technicians are great; very friendly and knowledgeable.  Your customer service is very accommodating and consistently work with us on any issues that may arise.”

Control Inspector
Aviation Company

“Always receive friendly and professional service.  Please continue the great work.”

Quality Manager
Textile Company

See how we can help improve quality, increase efficiency, and reduce risk in your operation.

J.A. King is Now Part of Cross Company!

Still offering the same world class customer service since 1939, J.A. King is now a part of the Cross Company family. This means our customers have even more support as our capability continues to grow. As always, reach out to our team if you have any questions, and take a look at all we now have to offer! Interested in a quote?