Assembly and Customization

Repair and Refurbishment for Automated Machinery

Cross Company is committed to making sure you are 100% satisfied with the products you purchase from us. Inevitably, over the lifespan of your product, something will go wrong. Our automation equipment repair and refurbishment services can get you back up and running as efficiently as possible, saving you both money and time.

When something does go wrong, Cross works with you to determine the issue and whether it may qualify for a warranty claim. If it does, we can help process the claim, coordinating with the many different industry-leading manufacturers we represent.

If it does not appear to qualify for a warranty, we can help you do the repair/replace cost analysis to determine if a repair by the manufacturer is economic and sensible or if it is more cost effective to purchase a new part. Should your product be obsolete, we can recommend a replacement product. For more on this, please visit our Obsolescence page.

At Cross, we’re dedicated to your success. No matter the issue you’re having with your automation components, we’ll work directly with you to find the best resolution.

Expert Assembly and Customization Services

Streamline your machine build and accelerate your production timeline with our expert assembly and customization services. Instead of spending valuable time on intricate electrical assemblies or complex mechanical builds, let our team of certified technicians do the work for you.

We take best-in-class components and custom-engineer them into pre-validated, plug-and-play systems built to your exact specifications. From centralized control solutions to complete functional modules, our integrated approach reduces your in-house assembly burden, minimizes the risk of errors, and ensures your final equipment is reliable and ready for a faster, smoother startup.

Streamline your machine build or production line with our pre-built modules. We engineer, assemble, and test complex subassemblies, like pneumatic manifolds or robotic end-of-arm tooling, delivering a validated system that drops directly into your equipment to save you valuable engineering and assembly time.

Custom Automation Subassemblies →

Ensure flawless communication between your automated components with our custom cabling solutions. We build and bundle high-quality cable assemblies with the exact pinouts required for your specific controls, sensors, and robots, complete with professional cable management to improve system reliability and serviceability.

Custom Cable Assembly, Pinouts, and Cable Management

Power your process with a control panel built for safety and reliability. Our panel shop designs and builds custom panels, from simple junction boxes to complex multi-door PLC enclosures, providing a dependable “brain” for your entire automation system.

Panel Build

Related Resources and Success Stories

Benefits of Repair and Refurbishment Services

There are many benefits for your operation when it comes to repair and refurbishment services for industrial automation equipment. Some of these include

Cost Savings

Performing repairs or refurbishments on equipment is often more cost effective than scrapping an entire system and replacing it entirely. You can avoid these high costs by working with Cross Company

Extended Equipment Lifespan

Through repair and refurbishment, operations can extend the operations lifespan of automation equipment. By addressing issues quickly, equipment failure can be minimized and ROI maximized

Reduced Downtime

Downtime can be significantly reduced with repair and refurbishment services. This is done by providing timely and efficient solutions to potential equipment problems, preventing production disruptions

Cross Automation Services Brochure

Our primary focus is to decrease manual labor, increase throughput, improve quality, and/or decrease the consumption of raw materials through automated solutions. Download our automation services brochure to learn more about our core integration services, technical services, training services, support services, and more.

Assembly and Customization 1
production line using servo drive automation

Automation Services at Every Scale

Whether your project requires initial application engineering and proof-of-concept testing, complex robotic programming, or long-term repair and refurbishment of your existing equipment, our team of experienced automation engineers is your dedicated partner. We are the automation integrators who ensure your system is effective, reliable, and supported for its entire lifecycle, giving you a single, trusted point of contact for all your automation needs.

industrial automation equipment repair

Cross Company's Automated Equipment Repair and Refurbishment Services

At Cross, we’re able to offer a comprehensive range of refurbishment and repair services for industrial automation equipment and components. Some of these services include

Component-level repairs – Our technicians and engineers are often able to address issues in single components such as circuit boards, motors, drives, or sensors. We have the expertise and experience necessary to perform necessary repairs to restore the functionality of your automation components.

Full equipment refurbishment – We can enhance the productivity of your equipment through refurbishment services, extending equipment lifespan and optimizing performance. This can involve upgrading outdated components, implementing new automation software, or improving systems integration.

Industry-leading partnerships – We maintain strong relationships with industry-leading manufacturers, meaning we can provide cutting-edge components and equipment to all of our customers. This helps expedite the repair or refurbishment process while ensuring you’re getting the best value for your operation.

Need Installation Support?

Need support with installation for your Universal Robots (UR), Doosan, or FANUC industrial/collaborative robot? Cross can help! Our experts will work with you to ensure your robotic solution is correctly installed, properly functioning, and meets necessary safety standards. Contact Cross Company to learn more or schedule a demo.

Contact Cross Automation Now

Why Cross Repair and Refurbishment?

Working with Cross Company for your automation services can provide your business with the expertise, tools, and support you need to optimize productivity and throughput in an increasingly competitive manufacturing marketplace. From application engineering to repair to training services for industrial or commercial robots, Cross is able to provide the automation services your operation needs to succeed. And when you succeed, we succeed.

By leveraging the automation services provided by Cross Company, businesses and manufacturers can increase efficiency, reliability, throughput, and productivity. And through ease of integration, we’re also able to provide the automation services you need without significant disruption to production.

Through our commitment to our customer’s success and reputation to world-class customer service, Cross has become a trusted partner to countless businesses in the industrial and commercial worlds. And with our automation services, we’re able to help those businesses reach their full potential and compete in a modern marketplace. Contact us today to learn more or to start the process.

cross automation loray mill location

See How Our Automation Team Can Help Improve Quality, Increase Efficiency, And Reduce Risk In Your Operation

Contact our Team

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In the meantime, enjoy these fun facts…

Did you know… Cross Company is an ESOP (Employee Stock Ownership Plan). Our ESOP started in 1979 and as of 2006, we are 100% employee-owned! Learn more about our ESOP and how that benefits both team members and our customers.
Did you know... the precision measurement group at Cross was founded in 1939 by our current CEO's grandfather, Jim King. That's a whole lot of calibration!
Did you know... A fingerprint weighs about 50 micrograms. We know, we weighed it! The residue left from a finger can actually make a difference in weight results which is why we wear gloves when we calibrate weights. For reference, a sheet of paper is about 4.5 grams, that’s 4.5 million micrograms.
Did you know… Cross Company has grown significantly since our start in 1954. Over the years we've acquired 26 companies! Today, our five groups have expertise in everything from industrial automation to precision measurement, and industry knowledge going all the way back to 1939.