100% Employee Owned, Founded 1954

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Cross Hose and Fittings Customer Care Team

Welcome to Cross Cross Customer Care

In the Customer Care Team, our goal is to be fast and accurate while having the technical ability to serve our customers. And provide all of this while getting them up and running in a timely manner.

Our technical ability to serve our customers is important to us, so our primary focus is meeting their needs. We do this by reading engineering drawings, identifying threads, and assisting customers in choosing the correct hose for their application.

At the Customer Care Team, one of our mottos is “Problems Solved Here.” Our purpose and main priority is to consistently meet customer expectations. And we achieve that through great customer service that is quick, easy, and empathetic. Work with a Cross hose and fittings customer care representative today.

Cross Hose and Fittings Customer Care Team 1

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In the meantime, enjoy these fun facts…

Did you know… Cross Company is an ESOP (Employee Stock Ownership Plan). Our ESOP started in 1979 and as of 2006, we are 100% employee-owned! Learn more about our ESOP and how that benefits both team members and our customers.
Did you know... the precision measurement group at Cross was founded in 1939 by our current CEO's grandfather, Jim King. That's a whole lot of calibration!
Did you know... A fingerprint weighs about 50 micrograms. We know, we weighed it! The residue left from a finger can actually make a difference in weight results which is why we wear gloves when we calibrate weights. For reference, a sheet of paper is about 4.5 grams, that’s 4.5 million micrograms.
Did you know… Cross Company has grown significantly since our start in 1954. Over the years we've acquired 26 companies! Today, our five groups have expertise in everything from industrial automation to precision measurement, and industry knowledge going all the way back to 1939.