100% Employee Owned, Founded 1954

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Cross Customer Care Loyalty Program

Welcome To Cross Customer Care Rewards!

The Cross Customer Care loyalty program rewards our customers with a point each time they purchase something from one of the five Cross Hose & Fittings retail locations in North Carolina. Our wide range of fabulous prizes is continuously being updated so keep checking back to see our latest swag. From a hat for a hot day to a gun bag for hunting, our high-quality prizes are designed as an honest THANK YOU for your business!

Cross Customer Care Loyalty Program 1

Frequently Asked Questions

Stop by any of our five retail locations and sign up at our CustomerCare Kiosk. Just ask an associate for help!

Our reward points don’t expire, so you can save them as long as you need them!

Absolutely! Trade it in for membership in the new Cross Customer Care digital loyalty program.

At this time, no. Points are tied to your phone number, which you’ll register at our kiosk in the store.

Current Rewards Items

Ask a Cross Company Hose and Fittings Associate About Our Rewards Program Today!

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In the meantime, enjoy these fun facts…

Did you know… Cross Company is an ESOP (Employee Stock Ownership Plan). Our ESOP started in 1979 and as of 2006, we are 100% employee-owned! Learn more about our ESOP and how that benefits both team members and our customers.
Did you know... the precision measurement group at Cross was founded in 1939 by our current CEO's grandfather, Jim King. That's a whole lot of calibration!
Did you know... A fingerprint weighs about 50 micrograms. We know, we weighed it! The residue left from a finger can actually make a difference in weight results which is why we wear gloves when we calibrate weights. For reference, a sheet of paper is about 4.5 grams, that’s 4.5 million micrograms.
Did you know… Cross Company has grown significantly since our start in 1954. Over the years we've acquired 26 companies! Today, our five groups have expertise in everything from industrial automation to precision measurement, and industry knowledge going all the way back to 1939.