Coronavirus - CrossCo

Coronavirus (COVID-19) Update – March 22, 2020

Cross Technologies Essential Critial Infrastructure

Cross Technologies Inc. is a distributor, manufacturer and service provider to essential critical businesses in the chemical, critical manufacturing, food & agriculture, healthcare, energy, transportation & logistics and water industries. Our six groups provide vital support to these key industries as they continue to produce much needed medicines, medical supplies, food, water, and energy during the global COVID-19 pandemic. Without the products and services that Cross Technologies provides, many companies would not be able to continue to operate in a safe manner, producing high quality products.

Read the full memorandum on identification of essential critical infrastructure workers during COVID-19 Response from CISA. Stay up to date with the latest developments from Cross Company regarding COVID-19.

Coronavirus (COVID-19) Service Update From J.A. King – March 13, 2020

J.A. King is here to help ensure your process stays up and running

In this quickly changing business environment, J.A. King’s priorities remain to keep our associates and our customers safe. It’s also really important to us to enable you to continue production around the changes in routine that the coronavirus is requiring us all to do. We know that calibration and repair are vital parts of the manufacturing process and something that can’t just be suspended until this pandemic passes. Read the full update at jaking.com and stay up to date with the latest developments from Cross Company regarding COVID-19.

Coronavirus (COVID-19) Initial Statement – March 11, 2020

To our valued customers:

Like all businesses, Cross Company is closely monitoring developments pertaining to the Coronavirus (COVID-19). Our priority and focus is on the health and wellbeing of our customers, our associates and our communities. We also realize that you have a business to run and with potential headwinds in the future, we want to enable you to have access to the great products, services and solutions that you have come to rely on from Cross Company as the situation continues to develop.

Services, retail locations and calibration

Cross associates provide world-class service, support and repair to our customers, both in person and in our labs. At this time, we intend to continue our on-site service. Should changing conditions prevent our technicians and engineers from accessing your facility, please keep in mind that Cross Company can provide calibration and repair services in our labs and locations across the eastern USA. All sites accept shipments of equipment which will be calibrated, repaired/replaced and returned to you as quickly as possible. In addition, in some areas we have delivery drivers who can collect and return equipment.

Associates

You probably know this already, but at Cross, our employee-owners are the key to our success so their health and well-being is crucial for us. We have asked all associates to follow best practices from the CDC and WHO with respect to hand washing, sneezing and coughing, staying home when sick and self-quarantining in the event of travel to an affected area. We are encouraging associates to leverage technology to connect with customers and each other.

Clearly, the situation remains dynamic and the guidance for it changes daily. As the COVID-19 outbreak develops, we will implement whatever additional social distancing measures necessary to protect our associates and our customers.

Supply Chain

With over two hundred vendors, it is impossible to have definitive guarantees about product availability from every company we source from. However, our purchasing department is proactively reaching out to our suppliers for lead time updates and will communicate those in real time on our quotes. We are also contacting our major vendors to understand their contingency plans should there be a major supply chain disruption. In that event, we will post the information on our website here (www.crossco.com/coronavirus) and proactively contact customers who may be significantly affected. Download a PDF of this statement.

Core Industry Segments

Core Industry Segments

Core Industry Segments

Coronavirus (COVID-19) Updates

Coronavirus (COVID-19) Update – March 22, 2020

Cross Technologies Essential Critial Infrastructure

Coronavirus (COVID-19) Service Update From J.A. King – March 13, 2020

Coronavirus (COVID-19) Initial Statement – March 11, 2020

Services, retail locations and calibration

Associates

Supply Chain