J.A. King Employee Spotlight: Luis – Senior Service Technician II in Raleigh

Luis - Senior Service PMD Technician II - Raleigh

Meet Luis, a Senior Service PMD Technician II in Raleigh. Luis has been with J.A. King since 2013 and says his favorite thing about J.A. King is our initiative to put the customer first, above all else, as we are a service industry that relies on our customer’s confidence in our ability to complete the tasks set forth.

When asked about what is the best part of his job he states “I believe one of the best parts about the job goes hand in hand with the customer relationships and the new equipment I am able to come across. I have a few customers that are very passionate about the work they do, and having them explain what they accomplish on a daily basis, as proudly as some do, and be able to share that energy with them, makes some of those long traveling trips worth every minute. It’s a fun experience that is not always shared.”

Latest Cross Company Updates

The Groth Model 22E Emergency Relief Valve
The new pressure/vacuum valve & flame arrester combination unit from Cross partner Groth Corporation helps protect tanks from damage created by overpressure or excessive vacuum, at the same time it provides protection from externally caused sources of heat and ignition.
April 9, 2026
Hose protectant sleeves and industrial hose guards are essential for eliminating damage caused by extreme heat, moisture, and abrasion.
April 1, 2026
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In this featured article from Brooks Instrument, they explore how mass flow controllers (MFCs) serve as the backbone of the CNT production process.
March 31, 2026
For Robb Hogg, Cross Company isn’t just where he works—it’s where he grew up. Having started with the company in 1997, Robb has spent over 28 years evolving alongside the business.
March 26, 2026
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This guide from our partners at Parker Hannifin, breaks down the essential characteristics of servo technology and provides a roadmap for navigating their extensive motor lineup.
March 16, 2026

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In the meantime, enjoy these fun facts…

Did you know… Cross Company is an ESOP (Employee Stock Ownership Plan). Our ESOP started in 1979 and as of 2006, we are 100% employee-owned! Learn more about our ESOP and how that benefits both team members and our customers.
Did you know... the precision measurement group at Cross was founded in 1939 by our current CEO's grandfather, Jim King. That's a whole lot of calibration!
Did you know... A fingerprint weighs about 50 micrograms. We know, we weighed it! The residue left from a finger can actually make a difference in weight results which is why we wear gloves when we calibrate weights. For reference, a sheet of paper is about 4.5 grams, that’s 4.5 million micrograms.
Did you know… Cross Company has grown significantly since our start in 1954. Over the years we've acquired 26 companies! Today, our five groups have expertise in everything from industrial automation to precision measurement, and industry knowledge going all the way back to 1939.