Automation Equipment Repair and Refurbishment
Repair and Refurbishment for Automated Machinery
Even high-quality automation equipment experiences wear and tear over time. As components age and parts become obsolete, performance begins to drift from peak efficiency. If that’s happening in your operation, Cross Company can help.
Our automation equipment repair and refurbishment services are designed to restore machinery to optimal performance. And in the process saving you money, reducing your downtime, and extending the life of your equipment. From faulty drives and damaged controllers to robots in need of reconfiguration, our engineering team has the expertise to get your system running like new.
Decades of Automation Expertise
Whether you’re working within Universal Robots (UR), Doosan, FANUC, or another major industrial or collaborative robot platform, Cross has the expertise to bring your systems up to the standard you need. Our techs and automation engineers are trained across brands and industries, allowing us to
Install, repair, and refurbish a wide range of robotic systems
Customize programming and integration for unique applications
Recommend best-fit solutions based on your equipment and goals
Integrating Solutions from Industry Leading Brands
Our team works with an industry leading number of suppliers when developing solutions for our customers, so we can integrate the right components every time. Our expertise, paired with access to a wider range of materials, means we can build the best solution for your process.
Automation Success Stories
What Our Equipment Repair and Refurbishment Services Entail
The automation repair and refurbishment services we offer go beyond simply fixing something that’s broken. It really is about restoring reliability, improving efficiency, and future-proofing your systems.
Upon partnering with Cross, our engineering and automation teams perform a comprehensive evaluation of your systems to detect root causes of problems, not just address the symptoms. Then, we work alongside your teams to replace, restore, or upgrade components as necessary.
That offering can include
- Parts repair – We can restore or replace damaged components (electric, mechanical, or control)
- Component sourcing – We leverage our vendor network to locate hard-to-find parts for replacement or upgrading
- Performance optimization – We can upgrade logic, replace aged parts performing inefficiently, and improve system integration
- Productivity enhancement – We modernize legacy systems to increase throughput, consistency, and safety
To Repair or To Replace
If something is going wrong with your process, Cross can work with you to determine the best solution based on your individual issue. At every step, our goal
Warranty Evaluation
If your product may qualify for warranty service, we’ll help you process the claim directly with the manufacturer
Repair/replace cost analysis
If a warranty doesn’t apply, we help evaluate whether repair or replacement makes the most economic sense
Obsolescence support
If your component is discontinued, our team will identify the best replacement or retrofit option. (see our Obsolescence page)
Cross Automation Services Brochure
Our primary focus is to decrease manual labor, increase throughput, improve quality, and/or decrease the consumption of raw materials through automated solutions. Download our automation services brochure to learn more about our core integration services, technical services, training services, support services, and more.
Get your process back to peak performance
Comprehensive Services from the Automation Experts
If you have automation equipment that isn’t performing like it used to, we have answers. Our repair and refurbishment services range from component-level repairs to complete equipment rebuilds.
Component-Level Repairs
Our engineers can diagnose and repair individual components such as circuit boards, drives, motors, or sensors. This can often restore full system functionality without full replacement.
Full Equipment Refurbishment
When performance or reliability drops, we can rebuild or modernize entire systems. That may include upgrading outdated controls, installing new automation software, or improving machine communication and data capture.
Industry-Leading Partnerships
Because of our long-standing partnerships with leading automation brands, we can source genuine components quickly, keeping your operation running and your repair process efficient.
Is Automation Right for Your Process?
Answer a few simple questions and find out! We’ll send a copy of your inputs to help build the case for automation, and determine ROI for automating parts of your operation.
Why Cross Automation Equipment Repair and Refurbishment?
For over 70 years, Cross Company has been a trusted automation partner to manufacturers across industries. We combine engineering expertise, strong OEM relationships, and customer-first service to deliver reliable, cost-effective results.
When you work with Cross, you get:
- Access to a broad network of leading automation vendors
- In-house and on-site repair capabilities
- A partner focused on long-term equipment performance, not just short-term fixes
Cross Automation can help you identify the best path forward, whether that’s component repair, full refurbishment, or upgrade plan. Contact our team today to learn more or request a quote.