Programming and Support Services

Industrial Programming and Programming Support

When your automated systems depend on logic, motion, control, and connectivity, it’s not just your hardware that needs to work. It’s also the programming that makes all of it run together. At Cross Company, our industrial programming and programming support services combine our extensive automation expertise with hands-on support so you get more than just code. You get reliable, optimized automation tailored specifically to your operation.

Flash Measurement System with Universal Robot

Get Reliable Programming and Support for Your Platform

Whether you’re launching a new system or optimizing an existing line, our team can develop, refine, and support the logic that keeps your operation moving. We work with your equipment, your process, and your schedule to deliver programming that’s stable, scalable, and ready for real-world production.

Multi-brand expertise across major robot and PLC platforms

Field-ready support for commissioning, troubleshooting, and updates

Performance-driven logic validated for efficiency and reliability

Clean code and documentation your team can understand and maintain

Integrating Solutions from Industry Leading Brands

Our team works with an industry leading number of suppliers when developing solutions for our customers, so we can integrate the right components every time. Our expertise, paired with access to a wider range of materials, means we can build the best solution for your process.

Automation Resources and Success Stories​

counting scale by cross precision measurement

Why Partner With Cross for Programming and Support?

Our first industrial automation project goes all the way back to the 1950s. With decades of experience across automation, robotics, controls, and measurement applications, we understand the full stack, from hardware to code.

Multi-brand capabilities – We aren’t tied to a single robot or PLC brand. We program based on the system you have and work to integrate into the environment you currently operate within

Flexible support – From offsite programming to field service, we adapt to your schedule, your operation, and your needs

Performance-driven logic – Code isn’t just developed in a vacuum and delivered. It’s designed and tested in-house to ensure efficiency, reliability, traceability, and maintainability

Ongoing support – We understand programming isn’t just a one-and-done thing. So we partner with you throughout commissioning, debugging, and fine-tuning

Our Core Programming and Support Capabilities

Whether you need cobot programming, PLC logic writing, or even field support with integration and start-up, Cross can help. We function as more than a provider; we’re a partner. We can work behind the scenes or side-by-side with your team in the field. The support we provide includes developing the logic, integrating with your existing platforms, and making sure your operation continues to perform as well on day 100 as on day 1.

Robot Programming

We cover major industrial and collaborative robot brands (like FANUC, UR, and Doosan) and can craft the logic, motion paths, I/O communication, and interfaces your system needs

PLC and Control Code

From Allen-Bradley and Rockwell logic to batch controller code, our team writes, tests, and optimizes control systems, taking into account best practices and your own production process

Field Support and Development

Whether you need onsite support at your plant or programming done in our facilities, we have the flexibility to provide you with solutions based on your application

Integration and Validation

We ensure all robots, PLCs, drives, HMIs, and sensors are all able to talk and operate together consistently, providing the full-system support necessary for long-term automation success

Cross Automation Services Brochure

Our primary focus is to decrease manual labor, increase throughput, improve quality, and/or decrease the consumption of raw materials through automated solutions. Download our automation services brochure to learn more about our core integration services, technical services, training services, support services, and more.

Programming and Support Services 8

From initial setup to long-term support,

Cross keeps your systems running smoothly.

What You Get With Cross Company

Fast Deployment With Fewer Surprises – Pre-programmed modules and field-ready support means your system is up and running fast

Ownership and Documentation – You get the code itself, the documentation behind it, and the logic necessary for your team to be able to understand, maintain, and scale

Improved Uptime and Throughput – Better logic means fewer issues down the line, smoother production overall, easier maintenance, and increased throughput

Scalable Systems – When it comes time to grow, ensure your systems grow with you. We build your programming with future-proofing in mind so new tasks aren’t potential roadblocks

Indicator Software - Tank filling - Opto 22 EPIC
Programming and Support Services 9

Is Automation Right for Your Process?

Answer a few simple questions and find out! We’ll send a copy of your inputs to help build the case for automation, and determine ROI for automating parts of your operation.

cross automation gso whitsett location

Ready To Get Started?

If you’re looking to program a new robot (cobot or industrial) or robot cell, update or reprogram PLCs or control logic, or deploy field support for debugging, commissioning, or optimization, Cross can help. Think of Cross as an extension of your own team. We partner with your people to devise a programming solution that works with your unique process, creating automation systems that work Day 1 without extensive downtime and process changes.

If you’re ready to get started, then we’re ready to help. Contact our Automation team today to talk through your project, outline your requirements, and create a plan for success

See How Our Automation Team Can Help Improve Quality, Increase Efficiency, And Reduce Risk In Your Operation

Contact our Team

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In the meantime, enjoy these fun facts…

Did you know… Cross Company is an ESOP (Employee Stock Ownership Plan). Our ESOP started in 1979 and as of 2006, we are 100% employee-owned! Learn more about our ESOP and how that benefits both team members and our customers.
Did you know... the precision measurement group at Cross was founded in 1939 by our current CEO's grandfather, Jim King. That's a whole lot of calibration!
Did you know... A fingerprint weighs about 50 micrograms. We know, we weighed it! The residue left from a finger can actually make a difference in weight results which is why we wear gloves when we calibrate weights. For reference, a sheet of paper is about 4.5 grams, that’s 4.5 million micrograms.
Did you know… Cross Company has grown significantly since our start in 1954. Over the years we've acquired 26 companies! Today, our five groups have expertise in everything from industrial automation to precision measurement, and industry knowledge going all the way back to 1939.