Crossco.com Privacy Policy
Updated December 29, 2025
Cross Technologies Inc. and its affiliates (“CrossCo,” or, “us,” or “we”) are committed to protecting the privacy and security of personal information. This Privacy Policy explains how personal information is handled when collected via our websites (including, but not limited to, www.crossco.com) (the “Websites”), applications, and other services (collectively, the “Services”) that we offer to our business customers and other users that access and/or use our Services (collectively, the “Users”).
If you are a resident of California, the “California Notice at Collection” and “Additional information for California Residents” subsections contain further information about our handling of your personal information and data subject rights that may apply to you.
Personal Information We Collect
To provide our Services, we may process personal information from the categories listed below. Our listing of these categories does not mean that all categories or the examples listed in each category are collected from everyone who uses our Services or otherwise interacts with us. We are providing a list here in the spirit of transparency.
- Identifiers. This may include name, address, telephone number, email address, and date of birth.
- Internet or other electronic network activity information. This may include IP address and other information collected via cookies/other tracking technologies (e.g., browsing data, and other information gathered about interactions with our Services).
- Geolocation data. This may include imprecise geolocation information derived from IP addresses that identifies a User’s location within a broad geographic area.
- Professional or employment-related information. This may include business name and any job application information submitted to us (e.g., CV details, job history, role/position, etc., if provided through forms).
- Education information. This may include education information typically provided on a job resume, such as a list of schools attended and degrees earned.
- Inferences drawn from other personal information. This may include profiles created from cookie and analytics data to evaluate preferences and behavior.
Sources of Personal Information
We collect the categories of personal information listed above from various sources. This section lists and describes those sources.
Directly. We collect personal information directly from Users when they provide it to us; for example, when they request information, contact us (via the Services or email), subscribe to email updates, submit content or other materials through the Services, or signup for an account.
Indirectly. We may automatically collect personal information from Users when they engage with the Services. This “passively collected” information helps us to improve our offerings and allows us to ensure our Services work as designed and in a way that meets our customers’ expectations. Some examples include:
- Log Information. Through the use of analytics tools, we may automatically record information that a browser or device sends when it accesses our Services. This information may include information such as the type, browser language, computer operating system, name of an internet service provider/mobile carrier, the date and time of a request, etc.
- Cookies and Similar Tracking Technologies. When visiting or accessing our Services, we may utilize cookies (small text files containing a string of characters sent to the relevant computer/mobile device) or similar tracking technologies that uniquely identify the browser to track User’s activity and hold certain information. We use the following types of cookies:
- Necessary Cookies help Users access our Websites and facilitate features available on our Websites. For example, these cookies may be used to assist with site navigation.
- Functional Cookies support additional functionalities on our Websites to provide an even smoother experience.
- Advertising/Targeting Cookies enable us to target our advertisements.
- Performance/Analytics Cookies help us to understand the behavior of our Users. This enables us to keep improving our Services.
We use Google Analytics service to gather and provide us with statistical data about how our Services are used. This Google service uses a cookie that can be recognized by Google when a User visits other websites. For more information about Google Analytics, please visit https://policies.google.com/technologies/partner-sites. Users can opt out of Google Analytics’ collection and use of data generated via use of the Services by going to http://tools.google.com/dlpage/gaoptout.
Users can control and manage cookies/tracking technologies used on our Websites at any time through our cookie consent management tool, which is provided by CookieYes. By using the banner or the “Privacy Choices” link in the footer, Users can accept or reject non-essential cookies, adjust preferences by category (such as analytics or advertising), or withdraw consent at any time.
From third parties. We may collect Personal Information about Users from third parties, either at their request or for our business purposes. These third-party sources vary, but could include the following:
- Business customers. Our business customers provide us with personal information in connection with the provision of our Services. As a business-to-business focused company, the accuracy of what we receive is often dependent upon what our business customers provide us. If you have a relationship with a particular business customer, please reach out to them directly if you believe they provided us with inaccurate information.
- Technical Service Partners. We work with a variety of third-party service providers to provide and improve our Services.
How We Use Personal Information
We process personal information for a variety of reasons, including:
- to provide and manage our Services,
- to facilitate account registration and maintenance for our business customers,
- to provide our Users information about our Services,
- to respond to Users’ inquiries/requests,
- to facilitate our marketing efforts towards business customers,
- to analyze usage statistics,
- to personalize our Services, and
- to improve and secure our Services.
We may create anonymous data records from personal information by excluding information (such as a data subject’s name) that makes the data personally identifiable. We use this anonymous data to perform statistical analyses of Users’ aggregate behavior so that we may enhance/improve the content of our Services. We reserve the right to disclose anonymous data to third parties in our discretion. We also may use this information in the aggregate to analyze use of our Services, as well as to offer products, programs, or other services.
How We Disclose Personal Information
We may share personal information with third parties, including vendors, service providers, or agents who perform services on our behalf or at our request. These third parties require access to such information to do that work. The categories of third parties we may share personal information with for this purpose include, but are not limited to, providers of:
- Data Analytics Providers
- IT Infrastructure Service Providers
- Marketing Providers
- Web Developers
- Cloud Providers
We may also disclose or share the information we collect in connection with our Services with the following recipients and/or under the following circumstances:
- Government and Legal Authorities. We may disclose personal information in response to lawful requests by governmental and other legal authorities, including requests from national security agencies, consumer protection agencies, courts, and similar authorities.
- Law Enforcement. Under appropriate circumstances, we may disclose personal information to law enforcement personnel and certain third parties for use in connection with and in support of law enforcement activities.
- Business Transfers/ Transactions. In the event of a merger, acquisition, bankruptcy or other sale of all or a portion of our assets, any personal information owned or controlled by us may be one of the assets transferred to third parties. We reserve the right, as part of this type of transaction, to transfer or assign personal information and other information we have collected from business customers and other Users of the Service to third parties. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred personal information from Users will be subject to this Policy. However, any information submitted or collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.
Additionally, we may disclose personal information
- to comply with a law, regulation, or other governmental request, for example, to comply with subpoenas, court orders, legal process, or requests by law enforcement or governmental entities;
- to investigate or defend against third-party claims against us;
- to detect, prevent, or investigate fraud or other illegal activity or to enforce our Terms;
- to repair or resolve technical issues;
- as part of a corporate transaction, such as a merger, acquisition, restructuring, or sale of assets involving us or our parent or subsidiary entities;
- to respond to a request by a User to disclose the information, including requests to allow access to personal information by third parties designated by the requestor;
- to address emergencies or events beyond our reasonable control, including acts of God; and
- with the data subject’s knowledge and consent
Additional Privacy Information for Certain Jurisdictions
If you are a resident of California, please review our California Notice at Collection provided in Subsection A below. Subsection B below includes additional information for residents of California.
A. California Notice at Collection
This Notice at Collection provides California residents with information about our collection, use, and disclosure of their personal information. Please reference the other sections of this Privacy Policy for more information about our privacy practices.
This Notice at Collection is provided pursuant to the California Consumer Privacy Act, as modified by the California Privacy Rights Act of 2020 (collectively the “CCPA”). For the avoidance of doubt, the information in this section applies solely to California residents.
Collection, Use and Disclosure of Personal Information
The chart below describes how and why we collect, use, and disclose personal information and also describes how and why we have collected, used, and disclosed personal information within the past 12 months, to the extent we have done so.
| Category | Purpose and Use of Personal Information |
| Identifiers. This may include name, address, telephone number, email address, and date of birth. |
|
| Internet or other electronic network activity information. This may include IP address and other information collected via cookies/other tracking technologies (e.g., browsing data, and other information gathered about interactions with our Services). |
|
| Geolocation data. This may include imprecise geolocation information derived from IP addresses that identifies a User’s location within a broad geographic area. |
|
| Professional or employment-related information. This may include company name and any job-application information submitted via the Services (CV details, job history, role/position, etc., if provided through forms). |
|
| Education information. This may include information provided on a job resume, such as a list of schools attended and degrees earned. |
|
| Inferences drawn from other personal information. This may include interest profiles and segmentation for marketing/remarketing based on pages visited and interactions. Behavioral profiles created from cookie and analytics data to evaluate preferences and behavior. |
|
Information “sharing” and “selling”
We do not engage in activities that constitute “selling” or “sharing” personal information within the meaning of the CCPA. If this practice changes in the future, we will update this Policy and provide any required notices and rights.
While not required under applicable law, we do give Users the option to control what tracking technologies are active via the controls available on the “Privacy Choices” page.
Opt-out preference signals
Many browsers allow users to automatically transmit an opt-out preference signal, such as the Global Privacy Control (“GPC”) signal, to online services they visit. When we detect a GPC signal, our systems recognize it and limit third-party tracking technologies on our site accordingly. GPC signals will be associated with your browser identifier only and not linked to any account information (because the connection between browser and the account is not known to us). GPC signals are supported by certain internet browsers or as a browser extension. Find out how to enable GPC.
B. Additional Information for California Residents
CCPA Rights
Subject to certain exceptions, as a California resident, you have the following rights:
- Right to Access: You have the right to access the specific pieces of personal information we have collected about you. If you make an access request more than twice in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.
- Right to Delete: You have the right to request that we delete any personal information about you that you have provided to us. Subject to certain limitations, we will delete your personal information from our records and notify our service providers, and third parties that you have requested deletion of your personal information.
- Right to Opt-Out: You have the right to opt-out of any selling and sharing of your personal information.
- Right to Correct: You have the right to correct inaccuracies in your personal information, taking into account the nature of the data and our purposes for processing it.
- Right to Limit the Use of Sensitive Personal Information: If we process sensitive personal information we do so only for the purposes specifically authorized by California law and in a manner that is necessary and proportionate for those purposes. As such, we do not perform any processing for which a Right to Limit request is available.
- Right to Non-Discrimination: If you exercise your CCPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.
If you are a California resident and wish to exercise any of these rights, please email us at privacy@crossco.com or call us at 855.889.0092.
When submitting your request, you must provide sufficient information that allows us to verify you are the person about whom we collected personal information or their authorized agent. This information includes your name and email address.
Request Verification
Before we can respond to a privacy request, we will verify that you are the consumer who is the subject of the CCPA request. Requests to Opt-Out or Limit the Use of Sensitive Data (if applicable) do not require verification.
Typically, identity verification will require you to confirm certain information about yourself based on information we have already collected. For example, we will ask you to verify that you have access to the email address we have on file for you. If we cannot verify your identity based on our records, we cannot fulfill your CCPA request.
Authorized Agent
You may also choose a person or a business registered with the California Secretary of State that you authorize to act on your behalf to submit your requests (“Authorized Agent”). If you choose to use an Authorized Agent, we require that you provide the Authorized Agent with written permission to allow them to submit your request and that you verify your identity directly with us. Failure to do so may result in CrossCo denying your request.
Response Timing
Upon receiving your request, we will attempt to respond within 45 days. The response period may be extended when reasonably necessary. We will inform you of any such extension within 45 days of receiving your request, together with the reason for the extension.
Other Additional Information
Users Outside the U.S.
Our Services are not directed at or intended for Users outside the U.S. Personal information submitted through the Services from locations in the European Union or other regions with data protection laws that differ from U.S. law, and transferred to the U.S., may not receive the same level of legal protection as in the originating jurisdiction.
No Children Under 13
Our Services are not directed at or intended for use by children under 13 years old. We do not knowingly collect personal information from children under 13 through our Services. If you are under the age of 13, do not use or provide any data through the Websites or our other Services. If we learn that we have collected Personal Information of a child under 13, we will delete all relevant information as soon as possible.
Links to Third Party Sites
The Services contain links to other Websites. This Privacy Policy applies solely to personal information collected via the Services, and the organization is not responsible for the privacy practices or content of any other websites. Users are encouraged to be aware when leaving the Services and to read the privacy policies of other websites and online services.
Retention of Personal Information
We will retain personal information for as long as we deem reasonably necessary or desirable, unless a different retention period is required by any applicable law, rule, or regulation. We reserve the right to delete or destroy any data collected, including personal information, at any time.
Updates to this Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time by giving notice on this page and possibly elsewhere within the Websites. It is strongly recommended to check this page often, referring to the date of the last modification listed at the top.
Contact Us
If you have questions about this privacy policy or the rights described above, email us at privacy@crossco.com.