Technically trained and dedicated sales forces for specific automation technologies. Dedicated application engineering departments for each division. Largest supplier of industrial automation products in the southeast, with over $15 million in inventory 95+% service levels for standard stocked products 99.9% shipping accuracy Internet e-mail and web-site resource Full EDI capabilities Common and fully integrated information systems for all locations Automated order follow-up system to ensure on-time delivery Monthly summary invoicing option Ordering by customer part number Same day shipment on orders for standard stocked items 24-hour emergency service Application & start-up assistance Customer committed inventory Kitting Plant surveys Prototyping Factory warranty capabilities 50 years of profitable growth, combined with sound fiscal management, allows us to aggressively invest in people and systems, and to plan strategies to insure Cross remains the southeast's leading source for motion control and factory automation products and systems.